Be Passionately
Curious

MY ONE SMALL IMPROVEMENT (MOSI). MAKE IMPROVEMENTS A HABIT.

The MOSI is designed to encourage individuals to document and share incremental improvements they’re making in both their professional and personal lives.

While we used to have people fill out a form to suggest an improvement, now we use the MOSI instead; they just fill out a form to document and share any improvements they’ve tried on their own.

We went from a backlog of suggestions awaiting approval to dozens of improvements implemented, documented, and shared across the company.

Establish a central platform, either physical or digital, where team members can document their small improvements. This could be a shared document, a whiteboard in Miro, or a physical bulletin board. It should be easy to access the template as well as review past improvements.

You might want to incorporate MOSI sharing into an existing recurring meeting or hold dedicated MOSI review sessions at regular intervals. Emphasise that no improvement is too small or insignificant.

Acknowledge and celebrate small improvements made by team members; it motivates them, and others, to do and share more!

What to do:

❶ Use the template.
❷ Identify an issue or opportunity for improvement. Document the issue with a photo.
❸ Fill in the top right corner to indicate by whom and when the MOSI started. If it’s being implemented by two or more, people check the team MOSI box in the bottom left corner.
❹ Add the photo and a short description of the issue in the large box on the left side.
❺ Take a photo of the improvement you are going to try using.
❻ Describe the improvement and add a photo of the improvement in the large box on the right side.
❼ Test out the improvement for as long as you need to determine the results of your improvement.
❽ Write a description of the results. Check all of the boxes that applied in the bottom right corner.
➒ Share the results with others on your team including management to ensure the improvement can be monitored, built upon, and implemented more broadly.
➓ Encourage team members to reflect on how their small improvements contribute to larger objectives and initiatives.